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February 13, 2025

2-10 Home Buyers Warranty Explained: Coverage & Claims

Understanding Your Home’s Warranty: What’s Covered with 2-10 Home Buyers Warranty

As a new homeowner with CBH Homes, understanding your home warranty is key to protecting your investment and ensuring peace of mind. Your warranty safeguards against unexpected issues after move-in, providing coverage for key structural and system-related aspects of your home. CBH Homes has partnered with 2-10 Home Buyers Warranty (2-10 HBW) to offer comprehensive protection for workmanship, distribution systems, and structural integrity. This guide will help you navigate your warranty coverage, including what’s protected and what isn’t.

What is the 2-10 Home Buyers Warranty?

The 2-10 Home Buyers Warranty (2-10 HBW) is a trusted provider offering coverage for structural defects, craftsmanship issues, and home systems. Designed to give homeowners confidence in their new build, this warranty ensures protection against defects that may appear in the early years of homeownership.

What Does the 2-10 Home Buyers Warranty Cover?

1-Year Workmanship Coverage

Your workmanship coverage lasts one year from your closing date, protecting against construction defects related to materials and craftsmanship. Covered areas include:

• Drywall Defects: Cracks, uneven surfaces, or poor installation.
• Cabinet and Trim Work: Issues like misaligned or poorly installed cabinetry and trim.
• Paint Defects: Peeling or bubbling paint due to improper application.

If defects arise within the first year, the warranty covers necessary repairs, ensuring your CBH home maintains its quality standards.

1-Year Distribution System & Structural Warranty

Beyond workmanship, your home’s distribution systems and structural elements are also covered for one year. This includes:

• Plumbing System: Leaks, clogs, or water distribution issues.
• Electrical System: Faulty wiring, outlet malfunctions, or electrical distribution problems.
• Structural Issues: Cracks or movement in the foundation or load-bearing walls.

This warranty ensures that any significant functional problems in your home’s core infrastructure are promptly addressed.

How to Make a Warranty Claim

If you experience an issue covered by the warranty, follow these steps:

1. Document the Issue: Take notes and photos of the defect.
2. Contact 2-10 HBW: Reach out via their customer service hotline or website to report the problem.
3. Use Authorized Contractors: Repairs must be handled by authorized professionals to meet warranty standards.
4. Follow Up: 2-10 HBW will assess the situation and coordinate necessary repairs promptly.

What’s Not Covered by the 2-10 Home Buyers Warranty?

While the warranty provides broad protection, some exclusions apply:

• Normal Wear and Tear: Everyday use, such as carpet wear or minor wall scuffs, is not covered.
• Appliances: Items like refrigerators, dishwashers, and other home appliances are excluded.
• Negligence or Lack of Maintenance: Issues due to improper upkeep, such as not changing HVAC filters, are not covered.
• Cosmetic Issues: Minor imperfections that don’t impact home functionality are excluded.

Maximizing Your Home Warranty Coverage

To make the most of your 2-10 Home Buyers Warranty, follow these best practices:

• Perform Regular Maintenance: Conduct routine inspections and address minor issues before they worsen.
• Report Issues Quickly: The sooner you report a problem, the easier it is to resolve under warranty.
• Understand Your Warranty: Knowing what’s covered helps you act efficiently if an issue arises.

Final Thoughts

Understanding your 2-10 Home Buyers Warranty is essential for maximizing its benefits. By maintaining your home and addressing issues promptly, you’ll ensure it remains in excellent condition. If you have questions or need assistance, contact 2-10 HBW or your CBH Homes representative for guidance. Your home is one of your most valuable investments—protect it with the right knowledge and proactive care!