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Warranty Request

Love More, Worry Less

If you have a warranty concern, we've got you covered. Submit your warranty request below.

If you closed on your home before February 1, 2022

Please click on the Warranty Request button below and log in to your portal to submit your request. If you cannot access your portal, email customercare@cbhhomes.com.

Submit Warranty Request

If you closed on your home on or after February 1, 2022

Please click on the Warranty Request button below and register with 2-10 warranty to submit your request. CBH has partnered with 2-10 Home Buyers Warranty to provide your warranty coverage. If you cannot access your homeowner portal, or experience technical difficulties regarding your request, please contact the Front Line Team by phone, +1 800 811 8787 or email FLWS@2-10.com.

Submit Warranty Request

Giving You Peace of Mind

Workmanship

Quality is important, especially in your new home. Your workmanship warranty establishes the standards applicable to the fit, finish and materials used in the construction of your home. Commonly used across industries, fit refers to how well the parts of the finished product come together and finish refers to the completeness of work.

Distribution Systems

You will rarely see behind the walls of your new home, but essential functions such as electrical, plumbing and mechanical systems are working behind the walls. Your distribution systems warranty establishes the standards for your home’s electrical, plumbing and mechanical systems.

Structural

Your home was carefully constructed and inspected. Your structural warranty provides protection during the warranty term against structural defects to designated load bearing elements of your home.

Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty.

Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.

What our Happy Homeowners Say

I needed some warranty work done and they sent Mark and Rich out to do the work. They took care of it and they gave me some great advice on how to make my home more energy efficient. Mark even fixed the weather strip on my front door. Mark and Rich went above and beyond!

– Matt Y.

I have a new CBH home and l have had to call CBH Warranty Dept. several times. Mostly for small things but once for a big thing. Big or small, they have responded kindly and quickly with nice and competent service people. They showed up on time. The repairs have been completed in a timely manner and l was never made to feel unimportant. So amazing! I am very pleased.

– Marianna F.

I would like to commend CBH on their quick response to our warranty claims. Not only did they get our problem fixed quickly, but the repair person (Mark) that they sent out was phenomenal! Not only did he fix our problem, but he also went through the house and showed us ways to improve our energy efficiency. We definitely love our home.

– Tammy J.

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