If you're a CBH homeowner who needs to submit a warranty request, we're happy to help you.
Submit Warranty Request
Dedicated Service Team
If you cannot access your homeowner portal, or experience technical difficulties regarding your request, please contact the Front Line Team by phone, +1 800 811 8787 (M-F, 6am - 5pm MT) or email FLWS@2-10.com.
Your New Home Comes With Built-in Protection
Warranty Breakdown:
Workmanship
Quality is important, especially in your new home. Your workmanship warranty establishes the
standards applicable to the fit, finish and materials used in the construction of your home.
Commonly used across industries, fit refers to how well the parts of the finished product come
together and finish refers to the completeness of work.
Overview of items covered:
- Roof Covering
- Cabinets
- Countertops
- Door panels
- Exterior siding
- Luxury vinyl plank floors
- Basement floor
- Ceramic tile
- Drywall
- Windows
- Interior trim
- Carpet
- Paint
- Fireplace
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Distributions Systems Warranty
The distribution systems warranty establishes the standards for your home’s electrical,
plumbing and mechanical systems. The wiring, piping and ductwork of your new home are
addressed under this warranty.
Overview of items covered:
Structural Warranty
The structural warranty addresses the designated load-bearing elements of your home.
Overview of items covered:
- Roof framing systems
- Load-bearing walls and partitions
- Load-bearing beams
- Load-bearing columns
- Load-bearing footings
- Load-bearing footings
- Load-bearing foundation systems
- Load-bearing floor framing systems
- Load-bearing girders
- Load-bearing lintels
- Load-bearing masonry arches
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Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty. Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.
Have you been in your home less than 30 days?
We're working hard to process your warranty enrollment. Please wait 30 days before filing claims so we
can give you the best support possible, unless you're experiencing a warranty emergency.
If you've been in your home longer than 30 days or are experiencing a warranty emergency, please submit a warranty request.
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When did you close on your CBH home?
I needed some warranty work done and they sent Mark and Rich out to do the work. They took care of it and they gave me some great advice on how to make my home more energy efficient. Mark even fixed the weather strip on my front door. Mark and Rich went above and beyond!
– Matt Y.