Warranty Request

If you're a CBH homeowner who needs to submit a warranty request, we're happy to help you.

Submit Warranty Request

Dedicated Service Team

If you cannot access your homeowner portal, or experience technical difficulties regarding your request, please contact the Front Line Team by phone, +1 800 811 8787 (M-F, 6am - 5pm MT) or email .

Love More, Worry Less

CBH has partnered with 2-10 Home Buyers Warranty, the industry leader for warranty coverage in new construction, to provide you with peace of mind and enhanced customer service. 2-10 Home Buyers Warranty now covers 1 in 5 homes in the US.

Warranty at a Glance

Wondering what's covered? Peek at this quick reference!

View Warranty Flyer

Your Warranty Book

You can search your digital warranty book and view or download the book for your reference.

Download Warranty Book

Your New Home Comes With Built-in Protection

Warranty Breakdown:


Quality is important, especially in your new home. Your workmanship warranty establishes the standards applicable to the fit, finish and materials used in the construction of your home. Commonly used across industries, fit refers to how well the parts of the finished product come together and finish refers to the completeness of work.

Overview of items covered:

  • Roof Covering
  • Cabinets
  • Countertops
  • Door panels
  • Exterior siding
  • Luxury vinyl plank floors
  • Basement floor
  • Ceramic tile
  • Drywall
  • Windows
  • Interior trim
  • Carpet
  • Paint
  • Fireplace
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Distributions Systems Warranty

The distribution systems warranty establishes the standards for your home’s electrical, plumbing and mechanical systems. The wiring, piping and ductwork of your new home are addressed under this warranty.

Overview of items covered:

  • Supply piping
  • Waste piping
  • Electrical Wiring
  • Ductwork
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Structural Warranty

The structural warranty addresses the designated load-bearing elements of your home.

Overview of items covered:

  • Roof framing systems
  • Load-bearing walls and partitions
  • Load-bearing beams
  • Load-bearing columns
  • Load-bearing footings
  • Load-bearing footings
  • Load-bearing foundation systems
  • Load-bearing floor framing systems
  • Load-bearing girders
  • Load-bearing lintels
  • Load-bearing masonry arches
View More

Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty. Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.

Award Winning

CBH Homes won the 2023 Platinum Builder Award from 2-10 Home Buyers Warranty! The Platinum Builder Award recognizes exceptional leadership in the new construction industry through innovative home designs, marketing strategies, and construction technologies. Thank you to everyone who helped us achieve this milestone!

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What our Happy Homeowners Say

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"David and Cole! The handymen who show up to fix warranty stuff are awesome. They are friendly, knowledgeable, and extremely capable."

– Shane S.

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"I needed some warranty work done and they sent Mark and Rich out to do the work. They took care of it and they gave me some great advice on how to make my home more energy efficient. Mark even fixed the weather strip on my front door. Mark and Rich went above and beyond!"

– Matt Y.

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"I have a new CBH home and l have had to call CBH Warranty Dept. several times. Mostly for small things but once for a big thing. Big or small, they have responded kindly and quickly with nice and competent service people. They showed up on time. The repairs have been completed in a timely manner and l was never made to feel unimportant. So amazing! I am very pleased."

– Marianna F.

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"I would like to commend CBH on their quick response to our warranty claims. Not only did they get our problem fixed quickly, but the repair person (Mark) that they sent out was phenomenal! Not only did he fix our problem, but he also went through the house and showed us ways to improve our energy efficiency. We definitely love our home."

– Tammy J.

Looking for More?

CBH Homes has new homes available in Boise, Idaho and surrounding areas. You can have a new home in 3 easy steps, simply shop, tour, then buy!

Find Your Match

Need help narrowing it down? Answer this short quiz and we’ll match you to the home of your dreams!

Tour Now

We know looking for your dream home takes time. That's why we've installed keypads onto select CBH homes so you can tour on your schedule, with zero pressure.

Buy Online

Buying a home has never been easier. In only 3 steps, you can buy a new CBH Home all on your own from the comfort of your couch (or anywhere, really). Be the first to put your name on the home of your dreams.

Getting started on your homebuying journey? Check out our Homebuying 101

Have you been in your home for less than 30 days?

We're working hard to process your warranty enrollment. To ensure we can give you the best support possible, please contact the Front Line Team by phone, +1 800 811 8787 (M-F, 6am - 5pm MT) or email FLWS@2-10.com to submit your warranty request.

If you've been in your home longer than 30 days or are experiencing a warranty emergency, please submit a warranty request.


When did you close on your CBH home?

NOTE: You will need your closing date information to submit your warranty request, so please keep that information on hand.

Please select a month and year value


Based on the dates selected, your warranty has expired. If you have questions or concerns, please contact customercare@cbhhomes.com

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