Frequently Asked Questions

Reserving your home online with CBH Homes gives you a fast, stress-free way to start your homebuying journey—without the pressure. While other builders often require money up front to reserve, long-term contracts, and leave you waiting months (or more) to move in, CBH is different. Our move-in ready homes are available right now, and you can secure yours today with zero money to reserve—no commitment, no risk, just peace of mind. Skip the crazy wait times and complicated paperwork. With CBH, you’re in control, and your new home is just a few clicks away.

At CBH, we believe buying a home should be like buying anything online: a book, a new car, a life-size dinosaur replica (for your new backyard, obviously)! Buy Online with CBH gives you speed, simplicity, and total convenience. It’s the stress-free way to make a confident decision. You can shop available homes, tour on your own schedule and reserve your dream home from wherever you are. Click, reserve, and start planning your move—it’s that easy.

Yes! In fact, so many of our happy homeowners reserved and bought a home online without ever seeing it first. That’s how simple we made it! We offer home buying tools that make it easy to visualize your new home before you buy. Start with Tour Now to get instant access to tour similar homes, on your own schedule. Search for a home on our website to take a 3D Virtual Tour. Search your ideal floorplan to explore a voice-guided tour, download a floorplan PDF or start planning with our Interactive Furniture Planner. For any questions, our team is here to help you—just Text, call, or email.

When a home is marked as ‘Reserved,’ it means another buyer is working through the contract process. However, it’s still technically available, and we can accept other offers until everything is finalized. If you’re interested, reach out to us—we’ll keep you updated on the status! There are still homes up for grabs, but HURRY, they are selling fast.

ACT FAST and buy that home for yourself, before someone else snags it. Start by clicking the “Buy Online” button on the home detail page. We’ll ask for your name, phone and email to instantly reserve it. Yup…that’s all it takes!

Simple answer: no! We put you, our future homeowner, at the center of everything we do to make home buying faster and easier. We do LOVE our REALTORS® and we’re always working to make their jobs easier with CBH as well. We will happily work directly with your agent if you prefer, however, you can still buy a CBH home if you are not already working with someone. Not sure where to start? Visit our home buying guide for all the resources you need to begin your home buying journey.

Yes! We work closely with our preferred lender, Team Mandi powered Premier Mortgage Resources. Their incredible, local team is here to help you save on closing costs and more. Ready to see what you qualify for? It’s easier than you might think! Start by answering a few quick questions HERE and let Team Mandi help you get prequalified today. It’s the first step in determining a monthly payment you’re comfortable with so you can start shopping for homes.

We get it. With Idaho’s largest inventory of new homes, there are LOTS to choose from. Sometimes the first one might not be the one—and that’s okay. That’s why we don’t require any money down or deposit to reserve a home online! If you completed the Buy Online reservation form already, our team will be emailing you within 24 hours to discuss the next steps. Go ahead and let us know that you are no longer interested in that home. Of course, we want to help you find the right one—with zero pressure. CBH is built different. We offer over 60 different floor plans, which means we have a home for everyone.

CBH Homes offers a wide range of new homes across Idaho, with prices starting in the mid-$300Ks. Availability changes often depending on the community, construction phases, and move-in ready inventory. You can always find the latest listings and real-time pricing on our New Homes page.

Scheduling a tour is easy! Simply click the “Tour Now” option on a home’s listing or visit our Tour Now page. For self-guided tours, you’ll receive a secure code once you verify your information.

Yes! With our Buy Online program, you can explore 3D tours, see all information about the new home, and reserve your dream home online! It’s fast, simple, and designed for your convenience.

No deposit is required to reserve a CBH home online. You can place a reservation at no cost, then finalize financing and details with our team later. Read more on our Buy Online Terms & Conditions.

Yes! CBH frequently partners with lenders to provide promotional interest rates, buy-down programs, and closing cost assistance. Check out our Promotions page for the latest offers.

No, you’re free to choose your own lender. However, many of our best promotions are available only through our preferred partner, Premier Mortgage Resources.

Our 6-step process guides you from pre-approval to closing. It includes finding the right home, securing financing, signing contracts, and moving into your new space. See the full breakdown in our Homebuying Process Guide.

Homes marked as “reserved” may still become available or we may have a similar one that fits your needs. Reach out to our sales team immediately to find out the details and what options you have!

Yes! Many buyers choose to purchase using our virtual 3D tours, photos, and floor plan tools. With secure digital contracts and online support, you can buy with confidence even from afar.

No agent is required to purchase directly from CBH. If you’re already working with one, let us know and we’re happy to collaborate with them during your purchase.

Roles range from sales and construction to customer care, marketing, and administration.

As Idaho’s #1 homebuilder, we pride ourselves on innovation, teamwork, and serving our community.

Visit our Careers page for current openings.

Reach out to our hiring team to see what is available.

Our headquarters are at 1977 E Overland Road, Meridian, ID.

Our packages include health, dental, 401k, paid time off, and growth opportunities.

Please use our Contact page to reach the marketing team.

Yes, CBH has an entire page dedicated to the awards and accolades received! Find them all on our Awards Page.

We love to work with nonprofits, businesses, and initiatives across southern Idaho and beyond to contribute and give back. Read up on some of the recent projects on our Neighborgood Page.

An escrow withhold is when your lender requires funds to be held back from Builder’s proceeds at closing for work we are obligated to complete per the terms of a buyer’s contract agreement. It allows your lender to close on your home, fund the purchase and release funds to CBH Homes once our work is complete.

Great news, you have a new neighbor coming! Since the weather is currently warmer, lenders will not allow buyers to close with any items incomplete on their home. We are required to finish landscaping, painting, etc. on your neighbors home in order for them to close and move in. Sometimes this means your new neighbor might get their landscaping before our landscapers can get caught up on the escrows which include your home.

Check out our Buyer Tools and First-Time Buyer Guide.

Use the map on available homes or the community page. You can see all available cities on both pages.

Yes! Self-tour options are available at many homes. Look for the “Tour Now” badge on listings.

Yes! Visit our Blog Page or Events Calendar for event announcements and recaps.

Sign up on the Communities page or follow our Blog.

Yes, 3D tours and interactive floor plans are available online.

Our Meridian HQ is open Monday–Friday. Visit the Contact page for updated hours.

We build in Boise, Meridian, Nampa, Kuna, Star, Caldwell, Mountain Home, and beyond. See the full list on our Communities page.

Call us at (208) 991-4931 or reach us on our Contact page.

If you have questions that aren’t covered here, feel free to reach out to us directly. We’re here to help and ensure you have everything you need to enjoy your CBH community.

Once the community is turned over to the homeowners, you can make an even greater impact by attending meetings, joining a committee, or volunteering for neighborhood events. Getting involved with your HOA is a great way to stay connected with your neighbors and have a say in the community’s direction. Your participation makes a difference in maintaining and enhancing the quality of life in your community.

For any concerns related to common areas or community guidelines, your HOA manager is the first point of contact. If you have questions about your individual home or warranty, you can find contact information for both in your homeowner resources.

Your HOA is responsible for maintaining the common areas within your community, such as parks, pools, and landscaped spaces. They also ensure that the neighborhood adheres to certain standards, keeping it safe, clean, and visually appealing. This allows everyone to enjoy a consistently high quality of life.

If your community isn’t on the list, it means that we’ve transitioned management responsibilities. You can check your Title Company’s website to find out who the current property management company is.

Yes, the CBH Warranty Portal lets you track, manage, and update requests in one convenient location.

Emergencies include major water leaks, sewer backups, complete loss of power or heating, or the smell of gas. Visit our Warranty Emergency page for full details.

Routine maintenance like landscaping, changing filters, or caulking is not covered under warranty. See our Warranty Manual for the full breakdown.

You can access the PDF version here.

Simply log in to the Warranty Portal with your homeowner credentials to view updates.

Requests submitted before expiration will still be honored, as long as they are documented properly in the portal.

Homeowners can submit claims through our Warranty Request page. From small repairs to major service issues, our Customer Care team is ready to assist.

For coverage to remain valid, repairs must be completed by CBH-approved contractors.

Appliances are covered by the manufacturer’s warranty, not CBH. Keep all product manuals for reference.

Homeowners Association (HOA) manages community spaces, amenities, and neighborhood standards. Some CBH Homes communities have an HOA, with monthly or yearly fees that can cover landscaping, parks, pools, or snow removal. Fees vary by community — visit our HOA Information page for details on costs and what’s included.

The Builder prefers all earnest money be paid to CBH Homes upon acceptance of contract by Buyer and Seller. This eliminates tracking of earnest money, requests for release of earnest money, and possible closing delays.

Our preferred Title Companies know the business and how to get homes closed fast. If your Buyer prefers to close with a different Escrow Officer our preferred closer will prepare closing documents for both the Buyer and Seller and your Buyer may do a courtesy signing with their preferred closer if they choose.

Our Sales Team will transfer all offer terms from your RE-21 to a CBH Purchase and Sale Agreement. At that time, we will e-mail the new CBH Contract to you to present to your Buyer. You will then e-mail the Buyer signed Contract to the Sales Team, they will submit the CBH Contract along with the RE-21 to the Builder, and the RE-21 will be deleted within Builder’s response.

Yes. The Builder requires all contracts be written on a CBH Contract. Our Sales Team is more than happy to assist you with your offer and guide you through the process from acceptance to closing. Our contracts include all Builder required disclosures, inspection guidelines, seller paid costs, title company information, etc. which in turn allows for quicker responses, and acceptance time frames.

We are flexible, but please keep in mind additional earnest money may be required if your Buyer is requesting additional landscaping, fencing or upgrades.

CBH specializes in building brand new homes, the rentals team does have a few options for renting a home but invite you to see if you qualify for buying. Take the home loan lending questionnaire today!

In many Idaho markets, monthly mortgage payments can be equal to—or less than—rent. Plus, you build equity instead of paying a landlord.

CBH offers their own type of rental program called Trade Up. When you rent with CBH Rentals, we’ll put a portion of your rent towards owning a brand new home! Learn more about our Trade Up Program.

Owning means equity, tax benefits, and stability. Renting offers flexibility but no long-term financial gain.

Yes—our preferred lenders offer programs designed for first-time buyers and renters transitioning to ownership.

Easy, simply take the Home Loan Lending Quiz. Our preferred lenders will reach out to you to help guide you on where you stand.

Check out our First-Time Buyer Guide for cost comparisons.

Our lending partners may offer credit counseling to help renters prepare for purchase.

CBH’s Trade Up program allows a portion of your rent to go toward a new home purchase in the future among other amazing benefits.

Yes! Many of our buyers start their home search while renting. Visit Available Homes to start exploring.