Dedicated Service Team
If you cannot access your homeowner portal, or experience technical difficulties regarding your request, please contact the Front Line Team by phone, +1 800 811 8787 (M-F, 6am - 5pm MT) or email FLWS@2-10.com.
Landscaping is not covered under CBH's 1-year builder warranty. If you're experiencing pooling water, low sprinkler pressure/not enough coverage, or dead sod, start with adjusting your watering times, checking sprinkler heads, and fertilizing your lawn. Go to our maintenance page to see videos and more how to's.
Once we hand over the keys, ongoing care and maintenance of the landscaping become the homeowner's responsibility. Landscaping is not covered under CBH's 1-year builder warranty.
Your New Home Comes With Built-in Protection
Warranty Breakdown:
Workmanship
Quality is important, especially in your new home. Your workmanship warranty establishes the
standards applicable to the fit, finish and materials used in the construction of your home.
Commonly used across industries, fit refers to how well the parts of the finished product come
together and finish refers to the completeness of work.
Overview of items covered:
- Roof Covering
- Cabinets
- Countertops
- Door panels
- Exterior siding
- Luxury vinyl plank floors
- Basement floor
- Ceramic tile
- Drywall
- Windows
- Interior trim
- Carpet
- Paint
- Fireplace
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Distributions Systems Warranty
The distribution systems warranty establishes the standards for your home’s electrical,
plumbing and mechanical systems. The wiring, piping and ductwork of your new home are
addressed under this warranty.
Overview of items covered:
Structural Warranty
The structural warranty addresses the designated load-bearing elements of your home.
Overview of items covered:
- Roof framing systems
- Load-bearing walls and partitions
- Load-bearing beams
- Load-bearing columns
- Load-bearing footings
- Load-bearing footings
- Load-bearing foundation systems
- Load-bearing floor framing systems
- Load-bearing girders
- Load-bearing lintels
- Load-bearing masonry arches
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Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty. Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.
"David and Cole! The handymen who show up to fix warranty stuff are awesome. They are friendly, knowledgeable, and extremely capable."
– Shane S.