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Warranty Request

If you're a CBH homeowner who needs to submit a warranty request, we're happy to help you.

Submit Warranty Request

Experiencing a Warranty Emergency?

Dedicated Service Team

If you cannot access your homeowner portal, or experience technical difficulties regarding your request, please contact the Front Line Team by phone, +1 800 811 8787 (M-F, 6am - 5pm MT) or email .

Landscaping is not covered under CBH's 1-year builder warranty. If you're experiencing pooling water, low sprinkler pressure/not enough coverage, or dead sod, start with adjusting your watering times, checking sprinkler heads, and fertilizing your lawn. Go to our maintenance page to see videos and more how to's.

Outdoor image of home and front lawn

Once we hand over the keys, ongoing care and maintenance of the landscaping become the homeowner's responsibility. Landscaping is not covered under CBH's 1-year builder warranty.

Love More, Worry Less

CBH has partnered with 2-10 Home Buyers Warranty, the industry leader for warranty coverage in new construction, to provide you with peace of mind and enhanced customer service. 2-10 Home Buyers Warranty now covers 1 in 5 homes in the US.

Warranty at a Glance

Wondering what's covered? Peek at this quick reference!

View Warranty Flyer

Your Warranty Book

You can search your digital warranty book and view or download the book for your reference.

Download Warranty Book

Your New Home Comes With Built-in Protection

Warranty Breakdown:

Workmanship

Quality is important, especially in your new home. Your workmanship warranty establishes the standards applicable to the fit, finish and materials used in the construction of your home. Commonly used across industries, fit refers to how well the parts of the finished product come together and finish refers to the completeness of work.

Overview of items covered:

  • Roof Covering
  • Cabinets
  • Countertops
  • Door panels
  • Exterior siding
  • Luxury vinyl plank floors
  • Basement floor
  • Ceramic tile
  • Drywall
  • Windows
  • Interior trim
  • Carpet
  • Paint
  • Fireplace
View More

Distributions Systems Warranty

The distribution systems warranty establishes the standards for your home’s electrical, plumbing and mechanical systems. The wiring, piping and ductwork of your new home are addressed under this warranty.

Overview of items covered:

  • Supply piping
  • Waste piping
  • Electrical Wiring
  • Ductwork
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Structural Warranty

The structural warranty addresses the designated load-bearing elements of your home.

Overview of items covered:

  • Roof framing systems
  • Load-bearing walls and partitions
  • Load-bearing beams
  • Load-bearing columns
  • Load-bearing footings
  • Load-bearing footings
  • Load-bearing foundation systems
  • Load-bearing floor framing systems
  • Load-bearing girders
  • Load-bearing lintels
  • Load-bearing masonry arches
View More

Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty. Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.


Award Winning

CBH Homes won the 2023 Platinum Builder Award from 2-10 Home Buyers Warranty! The Platinum Builder Award recognizes exceptional leadership in the new construction industry through innovative home designs, marketing strategies, and construction technologies. Thank you to everyone who helped us achieve this milestone!

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What our Happy Homeowners Say

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Getting started on your homebuying journey? Check out our Homebuying 101

When did you close on your CBH home?

NOTE: You will need your closing date information to submit your warranty request, so please keep that information on hand.

Landscaping is not covered under warranty.
Please visit our maintenance page to see videos and more how to's.

Please select a month and year value

Continue

Based on the dates selected, your warranty has expired. If you have questions or concerns, please contact customercare@cbhhomes.com

Check out our Maintenance Videos

Back to Warranty Request Page

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