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If you are unable to access your homeowner portal or experience technical difficulties with your request, please contact CBH Homes at customercare@cbhhomes.com (M–F, 8am – 5pm MT).
Hear From Our Happy Homeowners
CBH is going above and beyond to make sure buying a home with them is easy!
– Heidi + Erik
We loved our experience with CBH Homes. They made it easy for us to find a house that matched our criteria. We love our home!
– The Fisk Family
Everyone was great. CBH made it possible for me to own my own home.
– Katie
Love More, Worry Less.
At CBH Homes, building dreams is what we do. And that doesn’t stop when we hand you the keys. Our Customer Care Team is dedicated to your peace of mind. Here’s a look at what’s covered under your one-year warranty, ensuring your new home stays beautiful and functional. We’re here for you to provide peace of mind and enhanced customer service should anything arise with your new home. For full details, download the CBH Homes Warranty Manual.
CBH Homes Warranty Coverage Overview
Sitework & Draining
Coverage for settlement, drainage within 10 feet of your home, and grading issues. Landscaping survival and erosion beyond 10 feet are homeowner responsibilities.
Foundation & Concrete
Covers cracks exceeding size tolerances in foundations, garage slabs, steps, and driveways. Routine cosmetic variations like minor cracking are normal.
Doors & Windows
Includes repairs for warping, sticking, or operational issues in doors and windows. Condensation, broken glass, and screens typically fall outside warranty unless noted at move-in.
Thermal & Moisture Protection
Includes coverage for leaks, insulation gaps, and issues with crawl space moisture or attic ventilation when caused by installation. Routine caulking is a homeowner maintenance item.
Plumbing, Electrical & HVAC
Covers defects in installed systems, including leaks, electrical wiring issues, and HVAC performance. Routine maintenance and misuse are homeowner responsibilities.
Interior Finishes & Surfaces
Includes repairs for flooring gaps outside normal tolerances and cabinet adjustments. Drywall cracks, nail pops, cosmetic wear, paint touch-ups, and minor variations are considered normal homeowner maintenance and are not included in coverage.
Fireplaces & Appliances
Fireplaces are covered by the manufacturer's warranty. Appliances are also covered by manufacturer warranties—contact info can be found in your CBH Warranty Manual.
Information and graphics shown are for illustration purposes and do not represent actual coverage in the limited warranty. Please see the warranty manual issued at the closing of your home for details and terms of warranty coverage provided.
Check out our Maintenance Videos to help you keep your home in top shape!
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Getting started on your homebuying journey? Check out our Homebuying 101
Warranty Portal is currently under construction! If you closed on your home before 8/1/2025 go to 2-10 Homebuyers Warranty login page. If you closed on your home on, or after 8/1/2025 go to CBH Warranty Portal Login. If you have any questions or need help, please reach out to customercare@cbhhomes.com
Based on the dates selected, your warranty has expired. If you have questions or concerns, please contact customercare@cbhhomes.com
Check out our Maintenance Videos
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We just bought a CBH house and we loved how easy the process was. We found our dream home but if we were to buy again, we know we would be taken care of.
– Deyar + Adela